Gil-Saura I, Berenguer-Contri G, Ruiz-Molina E. Satisfaction and loyalty in B2B relationships in the freight forwarding industry: adding perceived value and service quality into equation. Transport [Internet]. 2018Dec.19 [cited 2024Nov.9];33(5):1184-95. Available from: https://btp.vgtu.lt/index.php/Transport/article/view/6648