Share:


Perception of essence of controlling and its use in manufacturing enterprises in time of crisis: does controlling fulfill its essence?

    Marek Potkány Affiliation
    ; Simona Hašková   Affiliation
    ; Petra Lesníková Affiliation
    ; Jarmila Schmidtová Affiliation

Abstract

The use of controlling in the business sphere is relatively broad and its essence can be perceived diversely by enterprises of different sectors and sizes. The aim of the research is to identify the current state of the use of controlling in Slovak manufacturing enterprises with an assessment of the perception of its essence in terms of capital structure and business performance measured by the Return on Sales (ROS). Total of 347 enterprises were asked by means of stratified sampling in 2020. Goodness-of-fit test was used when examining the representativeness of the research sample and for individual hypotheses the two-sample test of relative frequencies, relative frequency test, 95% interval estimates of relative frequencies, contingency and Pearson’s chi-square test were applied. Testing confirmed the existence of statistically significant correlation between the capital structure of manufacturing enterprises and the level of wider perception and practical use of the essence of controlling in relation to the performance measured by ROS. In conclusion is demonstrated that the potential of controlling in enterprises is not fully used, especially in the form of comprehensive secondary coordination of management and the possible directions of using it are outlined, with a positive impact on business performance.

Keyword : controlling, controlling activities, benefits, manufacturing enterprises, perception, Return on Sales

How to Cite
Potkány, M., Hašková, S., Lesníková, P., & Schmidtová, J. (2022). Perception of essence of controlling and its use in manufacturing enterprises in time of crisis: does controlling fulfill its essence?. Journal of Business Economics and Management, 23(4), 957–976. https://doi.org/10.3846/jbem.2022.17391
Published in Issue
Sep 6, 2022
Abstract Views
617
PDF Downloads
653
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References

Ahmed, R. R., Streimikiene, D., Rolle, J.-A., & Duc, P. A. (2020). The COVID-19 pandemic and the antecedents for the impulse buying behavior of US citizens. Journal of Competitiveness, 12(3), 5–27. https://doi.org/10.7441/joc.2020.03.01

Ali, M., Alam, N., & Rizvi, S. A. R. (2020). Coronavirus (COVID-19) – an epidemic or pandemic for financial markets. Journal of Behavioral and Experimental Finance, 27, 1–6. https://doi.org/10.1016/j.jbef.2020.100341

Amann, K., Petzold, J., & Westerkamp, M. (2020). Management und controlling. Instrumente – Organisation – Ziele – Digitalisierung. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-28795-5

Baker, S. R., Bloom, N., Davis, S. J., Kost, K., Sammon, M., & Viratyosin, T. (2020). The Unprecedented Stock Market Reaction to COVID-19. The Review of Asset Pricing Studies, 10(4), 742–758. https://doi.org/10.1093/rapstu/raaa008

Baldi, N. (2020). Management of innovations in public governance: Quality management system, management controlling and internal auditing appropriation. Marketing and Management of Innovations, 2, 95–107. https://doi.org/10.21272/mmi.2020.2-07

Becker, S. D., Mahlendorf, M. D., & Thaten, M. (2016). Budgeting in times of economic crisis. Contemporary Accounting Research, 33(4), 1489–1517. https://doi.org/10.1111/1911-3846.12222

Bedenik, N. O., & Bach, M. P. (2019). The evolution of controlling in companies in Croatia – a longitudinal study. International Journal of Industrial Engineering and Management, 10(1), 81–91. https://doi.org/10.24867/IJIEM-2019-1-081

Behúnová, A., Knapčíková, L., & Behún, M. (2020). Logistics of controlling implementation in conditions of manufacturing enterprise. Acta logistica – International Scientific Journal about Logistica, 7(1), 23–29. https://doi.org/10.22306/al.v7i1.154

Belas, J., Gavurova, B., & Toth, P. (2018). Impact of selected characteristics of SMEs on the capital structure. Journal of Business Economics and Management, 19(4), 592–608. https://doi.org/10.3846/jbem.2018.6583

Belas, J., Amoah, J., Petráková, Z., Kliuchnikava, Y., & Bilan, Y. (2020). Selected factors of SMEs management in the service sector. Journal of Tourism and Services, 21(11), 129–146. https://doi.org/10.29036/jots.v11i21.215

Benčiková, D., Malá, D., Sedliačiková, M., Drábek, J., & Kropil, R. (2021). Assessment of cultural intelligence as a prerequisite to development of an enterprise within the contemporary global corporate environment. Ekonomický časopis, 69(1), 88–109.

Bieńkowska, A. (2021). Controlling quality and effectiveness: Controlling effectiveness model. In A. Bieńkowska, Introducing the controlling effectiveness model. A CASE Study from Poland. SpringerBriefs in Accounting (pp. 13–18). Springer. https://doi.org/10.1007/978-3-030-73808-2_2

Bieńkowska, A. (2020). Controlling Effectiveness Model – empirical research results regarding the influence of controlling on organizational performance. Engineering Management in Production and Services, 12(3), 28–42. https://doi.org/10.2478/emj-2020-0017

Bieńkowska, A., Tworek, K., & Zabłocka-Kluczka, A. (2019). IT reliability and its influence on the results of controlling: comparative analysis of organizations functioning in Poland and Switzerland. Information Systems Management, 37(1), 33–51. https://doi.org/10.1080/10580530.2020.1696545

Bieńkowska, A., & Zabłocka-Kluczka, A. (2016). Trust and controlling. Management, 20(2), 261–277. https://doi.org/10.1515/manment-2015-0064

Bin-Nashwan, S., Abdullah, N. S., & Obaid, M. M. (2017). A review of literature in management control system (MCS), business strategy, and firm’s performance. International Journal of Management Research and Review, 7(2), 99–112.

Bose, S., Shams, S., Ali, M. J., & Mihret, D. (2021). COVID-19 impact, sustainability performance and firm value: International evidence. Accounting & Finance, 61(2), 1–49. https://doi.org/10.1111/acfi.12801

Cai, M., & Luo, J. (2020). Influence of COVID-19 on manufacturing industry and corresponding countermeasures from supply chain perspective. Journal of Shanghai Jiaotong University, 25(4), 409–416. https://doi.org/10.1007/s12204-020-2206-z

Codagnone, C., Bogliacino, F., Gómez, C., Charris, R., Montealegre, F., Liva, G., Lupiáñez-Villanueva, F., Folkvord, F., & Veltri, G. A. (2020). Assessing concerns for the economic consequence of the COVID-19 response and mental health problems associated with economic vulnerability and negative economic shock in Italy, Spain, and the United Kingdom. PLoS One, 15(10). https://doi.org/10.1371/journal.pone.0240876

Čabinová, V., Gallo, P., Pártlová, P., Dobrovič, J., & Stoch, M. (2021). Evaluating business performance and efficiency in the medical tourism: A multi-criteria approach. Journal of Tourism and Services, 22(12), 198–221. https://doi.org/10.29036/jots.v12i22.247

De Vet, J. M, Nigohosyan, D., Núñez Ferrer, J. Gross A., Kuehl, S., & Flickenschild, M. (2021). Impacts of the COVID-19 pandemic on EU industries. European Parliament. Policy Department for Economic, Scientific and Quality of Life Policies Directorate-General for Internal Policies. https://www.europarl.europa.eu/RegData/etudes/STUD/2021/662903/IPOL_STU(2021)662903_EN.pdf

Dewi, N. P. Y. K., & Wirawati, N. G. P. (2021). The influence of share ownership structure and company size on corporate social responsibility disclosures. American Journal of Humanities and Social Sciences Research, 5(2), 67–73.

Dobrovič, J., Kmeco, L., Gallo, P., & Gallo jr., P. (2019). Implications of the model EFQM as a strategic management tool in practice: A case of Slovak tourism sector. Journal of Tourism and Services, 10(18), 47–62. https://doi.org/10.29036/jots.v10i18.91

Dokulil, J., Popesko, B., & Dvorský, J. (2020). The budgeting processes of Czech companies: The role of the ownership structure and foreign capital. Oeconomia Copernicana, 11(4), 779–798. https://doi.org/10.24136/oc.2020.031

Dvorský, J., Čepel, M., Kotásková, A. & Bugánová, K. (2021). Differences in business risk effects on the future of SMEs due to Covid-19 pandemic. International Journal of Entrepreneurial Knowledge, 9(2), 14–31. https://doi.org/10.37335/ijek.v9i2.144

Eschenbach, R. (2004). Controlling. ASPI Publishing, s.r.o.

European Commission Directive No. 2003/361/EC. (2003). Commission Recommendation of 6 May 2003 concerning the definition of micro, small and medium-sized enterprises. Official Journal of the European Union, L124/36. https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2003:124:0036:0041:en:PDF

Fecková Škrabuľáková, E., Grešová, E., & Svetlík, J. (2019). The Project of a New Controlling System. Advances in Science and Technology Research Journal, 13(3), 67–75. https://doi.org/10.12913/22998624/110105

Fitza, M., & Tihanyi, L. (2017). How Much Does Ownership Form Matter? Strategic Management Journal, 38(3), 2726–2743. https://doi.org/10.1002/smj.2671

Geiszler, M., Baker, K., & Lippitt, J. (2017). Variable Activity-Based Costing and Decision Making. Corporate Accounting and Finance, 28(5), 45–52. https://doi.org/10.1002/jcaf.22277

Guenther, T.W. (2013). Conceptualizations of ‘controlling’ in German-speaking countries: analysis and comparison with Anglo-American management control frameworks. Journal of Management Control, 23, 269–290. https://doi.org/10.1007/s00187-012-0166-7

Hankir, D. (2021). Assessing the effectiveness of online human resources control in improving emp­loyees’ performance, during the pandemic COVID 19, in Lebanon. Journal of Public Administration and Governance, 11(1), 347–361. https://doi.org/10.5296/jpag.v11i1.18456

Horvath, P. (2006). Controlling. Vahlen.

Janka, M., & Günther, T. (2020). Controlling für agiles Management. Control Management Review, 64, 24–33. https://doi.org/10.1007/s12176-020-0117-3

Jánská, M., Celer, Č., & Žambochová, M. (2017). Application of corporate controlling in the Czech Republic. Scientific Papers of the University of Pardubice, Series D: Faculty of Economics and Administration, 40, 61–70.

Khudyakova, T., Shmidt, A., & Shmidt, S. (2019). Implementation of controlling technologies as a method to increase sustainability of the enterprise activities. Entrepreneurship and Sustainability Issues, 7(2), 1185–1196. https://doi.org/10.9770/jesi.2019.7.2(27)

Kohler, H. (1988). Statistics for business and economics. Scott Foresman, Wesley.

Konsek-Ciechońska, J. (2017). Operational and strategic controlling tools in microenterprises – case study. Management Systems in Production Engineering, 25(4), 278–282. https://doi.org/10.1515/mspe-2017-0041

Kovaleva, V. D., Rusetskiy, M. G., Okorokova, O. A., Frantsisko, O. Y, & Antoshkina, A. V. (2018). Historical and cultural aspects of controlling. Journal of History Culture and Art Research, 7(3), 163–174. https://doi.org/10.7596/taksad.v7i3.1742

Kozarevic, E., & Vehaovic, Z. (2020). Effects of implementing (financial) controlling on business performances of small and medium-sized enterprises in the Federal state of Bavaria. Eurasian Journal of Business and Management, 8(1), 70–84. https://doi.org/10.15604/ejbm.2020.08.01.003

Kral, D. (2018). Analysis of the impact of the controlling operational system on the unit’s operating result. Systemy Wspomagania w Inżynierii Produkcji, 7(3), 271–280.

Lehmann, M., Keimer, I., & Egle, U. (2021). Agile controlling – Agility basics. Meaningfully using Agile Methods and an Agile Mindset in controlling. Controlling Magazine. https://www.controllerakademie.de/wp-content/uploads/2021/06/agile-controlling-agility-basics.pdf

Lind, D. A. (2020). Statistical techniques in business and economics. McGraw-Hill.

Lopez-Valeiras, E., Gomez-Conde, J., & Naranjo-Gil, D. (2015). Sustainable innovation, management accounting and control systems, and international performance. Sustainability, 7(3), 3479–3492. https://doi.org/10.3390/su7033479

Mishra, B. K., & Ramana, L. V. (2018). Does ownership structure influence bank performance?: Evidence from an emerging economy. Journal of Emerging Market Finance, 17(2), 282–297. https://doi.org/10.1177/0972652718777126

Mocanu, M. (2014). Towards a definition of controlling. Studies and Scientific Researches. Economic Edition, 20. https://doi.org/10.29358/sceco.v0i20.295

Mura, L. (2020). Innovations and marketing management of family businesses: Results of empirical study. International Journal of Entrepreneurial Knowledge, 8(2), 56–66. https://doi.org/10.37335/ijek.v8i2.118

Nowak, E. (2016a). Cost control and its role in controlling company operation. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 434, 125–133.

Nowak, E. (2016b). Deviation analysis as an instrument of cost control in an organization. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 441, 140–147. https://doi.org/10.15611/pn.2016.434.14

Nowak, M., Nesterak, J., & Kowalski, M. (2020). Controlling personalny w praktyce przedsiębiorstw działających w Polsce. CeDeWu.

Otley, D., Emmanuel, C., & Merchant, K. (2013). Readings in accounting for management control. Springer. https://doi.org/10.1007/978-1-4899-7138-8

Pavlatos, O. (2021). The impact of economic crisis on cost structure configuration. Economics and Business Letters, 10(1), 87–94. https://doi.org/10.17811/ebl.10.1.2021.87-94

Pavlovska, O., & Kuzmina-Merlino, I. (2013). Evolution of management controlling framework: Literature review. Procedia – Social and Behavioral Sciences, 99, 1044–1053. https://doi.org/10.1016/j.sbspro.2013.10.578

Plutzer, V. (2021, February 19). Priemysel v čase korony. Vplyv prvej vlny koronakrízy na priemyselnú aktivitu na Slovensku. Inštitút finančnej politiky: Ministerstvo financií SR. Komentár 2021/3. https://www.mfsr.sk/files/archiv/94/Komentar_priem_2020_final.pdf

Reta, M., Druhova, E., & Lisnichuk, O. (2018). Methods for diagnosing the effectiveness of the financial strategy in the strategy controlling system. Baltic Journal of Economic Studies, 4(3), 235–243. https://doi.org/10.30525/2256-0742/2018-4-3-235-243

Richterová, K., Labská, H., Klepochová, D., Vokounová, D., & Žák, Š. (2000). Kapitoly z marketingového výskumu. Ekonóm.

Rossini, M., Costa, F., Portioli-Staudacher, A., & Tortorella, G. L. (2019). Industry 4.0 and Lean Production: an empirical study. IFAC-PapersOnLine, 52(13), 42–47. https://doi.org/10.1016/j.ifacol.2019.11.122

Sedliačiková, M., Stroková, Z., Drábek, J., & Malá, D. (2019). Controlling implementation: What are the benefits and barriers for employees of wood processing enterprises? Acta Facultatis Xylologiae Zvolen, 61(2), 163–173. https://doi.org/10.17423/afx.2019.61.2.15

Shen, B., & Chen, C. (2020) Quality management in outsourced global fashion supply chains: An exploratory case study. Production Planning & Control, 31(9), 757–769. https://doi.org/10.1080/09537287.2019.1683774

Schäffer, U., & Weber, J. (2019). Controllers Beitrag zum agilen Unternehmen. Control Management Review, 63, 58–67. https://doi.org/10.1007/s12176-019-0018-5

Slinták, K. (2015). Cultural reversal: Why does obedience lose with the initiative. International Journal of Entrepreneurial Knowledge, 3(2), 59–75. https://doi.org/10.37335/ijek.v3i2.32

Smékalová, L., Hájek, O., Belás, J., & Macháček, J. (2014). Perception of small and medium entrepreneurship in the Czech Republic. Journal of Competitiveness, 6(4), 41–49. https://doi.org/10.7441/joc.2014.04.03

Stańczyk, I., & Stuss, M. M. (2018). Personnel controlling – Human capital management. Results of selected company listed on GPW. International Journal of Contemporary Management, 3, 241–260. https://doi.org/10.4467/24498939IJCM.18.033.9629

Statistical Office of the Slovak Republic. (2020). Yearbook of industry of the SR 2020 Headquarters Bratislava. https://slovak.statistics.sk/

Strauß, E., & Zecher, Ch. (2013). Management control systems: A review. Journal of Management Control, 23, 233–268. https://doi.org/10.1007/s00187-012-0158-7

Sutia, S., Riadi, R., Fahlevi, M., Istan, M., Juhara, S., Pramono, R., Purwanto, A., Purba, J. T., Munthe, A., & Juliana, J. (2020). Benefit of benchmarking methods in several industries: A systematic literature review. Systematic Reviews in Pharmacy, 11(8), 508–518.

Šteker, K. (2012). Analysis of the usage of information systems for economic process management in Czech companies. Journal of Competitiveness, 4(3), 77–91. https://doi.org/10.7441/joc.2012.03.06

Tamulevičienė, D., & Androniceaunu, A. (2020). Selection of the indicators to measure an enterprise´s value and its changes in the controlling system for medium-sized enterprises. Entrepreneurship and Sustainability Issues, 7(3), 1440–1458. https://doi.org/10.9770/jesi.2020.7.3(1)

Todorović-Dudić, A., Stanišić, M., & Perović, V. (2017). Contribution of controlling to business efficiency. Industrija, 45(1), 25−44. https://doi.org/10.5937/industrija45-11003

Tworek, K., Bieńkowska, A., & Zabłocka-Kluczka, A. (2019). Coexistence of business continuity management and controlling: Controlling use as a moderator of relation between BCM maturity and organizational results. International Journal of Industrial Engineering and Management, 10(1), 57–68. https://doi.org/10.24867/IJIEM-2019-1-057

Tworek, K., & Sałamacha, A. (2019). CRM influence on organizational performance – the moderating role of IT reliability. Engineering Management in Production and Services, 11, 96–105. https://doi.org/10.2478/emj-2019-0024

Ulewicz, R., Vasko, A., & Klimecka-Tatar, D. (2014). Controlling of the logistic processes. Production Engineering Archives, 3(2), 26–30. https://doi.org/10.30657/pea.2014.03.07

Voinea, C. L., Fratostiteanu, C., & Romein, B. (2019). The influence of governance and ownership on CSR practices in Romania. European Journal of Sustainable Development, 8(3), 313. https://doi.org/10.14207/ejsd.2019.v8n3p313

Voronzhak, P., Karpenko, L., & Suprunenko, A. (2018). The policy of investment controlling in the system of financial and economic security. Science and Education: Trends and Prospects, 2(2), 202–205.

Vuko, T., & Ojvan, I. (2013). Controlling and business efficiency. Croatian Operational Research Review, 4, 44–52.

Weber, J., & Schäffer, U. (2019). Is ensuring management rationality a controlling task? In U. Schäffer (Eds.), Behavioral controlling (pp. 87–111). Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-25983-9_6

Wettstein, D., & Suggs, L. S. (2016). Is it social marketing? The benchmarks meet the social marketing indicator. Journal of Social Marketing, 6(1), 2–17. https://doi.org/10.1108/JSOCM-05-2014-0034

White, L., & Cokins, G. (2015, July 14). Looking back to assess the present: Different development paths for controlling in the US, Germany. International Federation of Accountants. https://www.ifac.org/knowledge-gateway/contributing-global-economy/discussion/looking-back-assess-present-different-development-paths-controlling-us-germany

Wnuk-Pel, T., & Christauskas, C. (2018). Analysis of operational budgeting practices in Polish and Lithuanian companies. Transformations in Business & Economics, 17(3), 102–124.

Zandi, G., Singh, J., Mohamad, S., & Ehsanullah, S. (2020). Ownership structure and firm performance. International Journal of Financial Research, 11(2), 293–300. https://doi.org/10.5430/ijfr.v11n2p293

Zeman, Z., Kalmar, P., & Lentner, C. (2018). Evolution of post-crisis bank regulations and controlling tools: A systematic review from a historical aspect. Banks and Bank Systems, 13(2), 130–140. https://doi.org/10.21511/bbs.13(2).2018.11