Web-based idea management and Quadruple Helix networking of creative industry cohorts for COVID-19
Abstract
On the one hand, web-based idea management platforms such as IdeaScale, Spigit, and BrightIdea can be used to facilitate the sharing of ideas and insights from existing EU and international cohorts of relevance to COVID-19. These platforms can be used to capture ideas from the experts, employees, public and other stakeholders (internal and external), and to facilitate the exchange of ideas and insights in a structured and organized way. On the other hand, Quadruple Helix networking can be used to facilitate collaboration and knowledge sharing between existing EU and international cohorts of relevance to COVID-19. This approach involves bringing together four key stakeholders – government, industry, academia, and civil society – to work together to develop solutions to the grand societal challenges posed by the pandemic. In this paper authors will fill the gap between web-based IMS practical application and theoretical framework of Quadruple Helix model to demonstrate potential benefits of merging of these elements. To bridge the gap systematic and analytical literature review will be done to create new Quadruple Helix web-based IMS framework and demonstrate it in action with case study taken from the creative industry. Aim of the research: potential of web-based idea management application in Quadruple Helix context in networking of existing EU and international cohorts of relevance to COVID-19. To reach the aim this research uses a combination of literature review, action-based research, and descriptive analysis to analyse the data and draw conclusions. Main conclusions: proves the potential of web-based IMS application with Quadruple Helix context. The application of the web-based IMS and Quadruple Helix approach is holistic and adaptable. Authors have created Quadruple Helix Adaptation in Idea Management Application Framework by including elements such as: Application elements includes: P1 is idea generation process, P2 is idea evaluation, P3 continuation of IM; Adaptation elements includes Quadruple Helix approach partners: Q1: universities, Q2: civilians; Q3: businesses; Q4: government.
Keyword : web-based idea management, idea management systems, networking, quadruple helix, creative industry, cohorts
How to Cite
Mikelsone, E., Babris, M., Segers, J.-P., Beitane, A., & Babre, A. M. (2024). Web-based idea management and Quadruple Helix networking of creative industry cohorts for COVID-19. Business: Theory and Practice, 25(1), 362–376. https://doi.org/10.3846/btp.2024.18538
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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Borghys, K., van der Graaf, S., Walravens, N., & Van Compernolle, M. (2020). Multi-stakeholder innovation in smart city discourse: Quadruple helix thinking in the age of “platforms.” Frontiers in Sustainable Cities, 2. https://doi.org/10.3389/frsc.2020.00005
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Guzik, E. E., Byrge, C., & Gilde, C. (2023). The originality of machines: AI takes the Torrance Test. Journal of Creativity, 33(3), Article 100065. https://doi.org/10.1016/j.yjoc.2023.100065
Haase, J., & Hanel, P. H. P. (2023). Artificial muses: Generative artificial intelligence chatbots have risen to human-level creativity. Journal of Creativity, 33(3), Article 100066. https://doi.org/10.1016/j.yjoc.2023.100066
Hadiyanto, F., Kharisma, B., Remi, S. S., & Apriliadi, A. (2020). Quadruple helix model on creative economy development in Bandung regency. International Journal of Criminology and Sociology, 9, 2465–2473. https://doi.org/10.6000/1929-4409.2020.09.299
Han, D., Pang, Z., He, L., Zhou, X., & Zhang, S. (2022). Management response and user idea generation: Evidence from an online open innovation community. Information Technology and Management, 24, 381–400. https://doi.org/10.1007/s10799-022-00381-9
Hasche, N., Höglund, L., & Linton, G. (2020). Quadruple helix as a network of relationships: Creating value within a Swedish regional innovation system. Journal of Small Business & Entrepreneurship, 32(6), 523–544. https://doi.org/10.1080/08276331.2019.1643134
Kitsios, F., Kamariotou, M., & Grigoroudis, E. (2021). Digital entrepreneurship services evolution: Analysis of quadruple and quintuple helix innovation models for open data ecosystems. Sustainability, 13(21), Article 12183. https://doi.org/10.3390/su132112183
Lohmann, P., Brandão, F., Rodrigues, C., & Zouain, D. (2021). The quadruple helix as a tool for innovation in tourism: A study in the city of Rio de Janeiro in the post-Olympic period. Tourism Planning & Development, 20(1), 62–85. https://doi.org/10.1080/21568316.2021.1984287
Marques, C., Marques, A. V., Braga, V., & Ratten, V. (2021). Technological transfer and spillovers within the RIS3 entrepreneurial ecosystems: A quadruple helix approach. Knowledge Management Research & Practice, 19(1), 127–136. https://doi.org/10.1080/14778238.2020.1777909
Medeiros, V., Marques, C., Galvão, A. R., & Braga, V. (2020). Innovation and entrepreneurship as drivers of economic development: Differences in European economies based on quadruple helix model. Competitiveness Review Journal, 30(5), 681–704. https://doi.org/10.1108/CR-08-2019-0076
Mikelsone, E., & Segers, J.-P. (2022). Idea management canvas: Big picture of web-based idea management models. Business: Theory and Practice, 23(2), 485–501. https://doi.org/10.3846/btp.2022.16916
Mikelsone, E., Spilbergs, A., Volkova, T., & Liela, E. (2022a). Idea management systems in developing innovation capacity. International Journal of Innovation and Technology Management, 19(3), Article 22400001. https://doi.org/10.1142/S0219877022400016
Mikelsone, E., Uvarova, I., & Segers, J.-P. (2022b). Four-step approach to idea management sequencing: Redefining or reinventing values in a business model. Journal of Innovation and Entrepreneurship, 11(1), Article 49. https://doi.org/10.1186/s13731-022-00236-1
Mikelsone, E., Segers, J.-P., & Spilbergs, A. (2022c). Governance of web-based idea management system rewards: From the perspective of open innovation. Journal of Open Innovation Technology Market and Complexity, 8(2), Article 97. https://doi.org/10.3390/joitmc8020097
Mineiro, A. A. da C., Assis de Souza, T., & Carvalho de Castro, C. (2021). The quadruple and quintuple helix in innovation environments (incubators and science and technology parks). Innovation & Management Review, 18(3), 292–307. https://doi.org/10.1108/INMR-08-2019-0098
Nguyen, H. T., & Marques, P. (2022). The promise of living labs to the Quadruple Helix stakeholders: Exploring the sources of (dis)satisfaction. European Planning Studies, 30(6), 1124–1143. https://doi.org/10.1080/09654313.2021.1968798
Nordberg, K., Mariussen, Å., & Virkkala, S. (2020). Community-driven social innovation and quadruple helix coordination in rural development. Case study on LEADER group Aktion Österbotten. Journal of Rural Studies, 79, 157–168. https://doi.org/10.1016/j.jrurstud.2020.08.001
Paskaleva, K., Evans, J., & Watson, K. (2021). Co-producing smart cities: A Quadruple Helix approach to assessment. European Urban and Regional Studies, 28(4), 395–412. https://doi.org/10.1177/09697764211016037
Roman, M., Varga, H., Cvijanovic, V., & Reid, A. (2020). Quadruple helix models for sustainable regional innovation: Engaging and facilitating civil society participation. Economies, 8(2), Article 48. https://doi.org/10.3390/economies8020048
Runco, M. A. (2023). AI can only produce artificial creativity. Journal of Creativity, 33(3), Article 100063. https://doi.org/10.1016/j.yjoc.2023.100063
Saldivar, J., Baez, M., Rodriguez, C., Convertino, G., & Kowalik, G. (2016). Idea management communities in the wild: An exploratory study of 166 online communities. In The Proceedings of 2016 International Conference on Collaboration Technologies and Systems, CTS 2016 (pp. 81–89). IEEE Xplore. https://doi.org/10.1109/CTS.2016.0033
Sandriev, A. R., & Pratchenko, O. V. (2014). Idea management in the system of innovative management. Mediterranean Journal of Social Sciences, 5(12), 155–158. https://doi.org/10.5901/mjss.2014.v5n12p155
Scopus. (n.d.). https://www.scopus.com/search/form.uri?display =basic#basic
Segers, J.-P., & Gaile-Sarkane, E. (2021). Big pharma’s search for a COVID-19 vaccine: Take It To The Limit! Journal of Innovation Management, 9(2), I–VII. https://doi.org/10.24840/2183-0606_009.002_0001
Somekh, B. (2005). Action research: A methodology for change and development. Open University Press.
Tausczik, Y., & Wang, P. (2017). To share, or not to share?: Community-level collaboration in open innovation contests. Proceedings of the ACM on Human-Computer Interaction, 1(CSCW), 1–23. https://doi.org/10.1145/3134735
Vallance, P., Tewdwr-Jones, M., & Kempton, L. (2020). Building collaborative platforms for urban innovation: Newcastle city futures as a quadruple helix intermediary. European Urban and Regional Studies, 27(4), 325–341. https://doi.org/10.1177/0969776420905630
Van Eck, N. J., & Waltman, L. (2017). Citation-based clustering of publications using CitNetExplorer and VOSviewer. Scientometrics, 111(2), 1053–1070. https://doi.org/10.1007/s11192-017-2300-7
Van Eck, N., Waltman, L. (2022, January). VOSviewer manual. VOSviewer. https://www.vosviewer.com/documentation/Manual_VOSviewer_1.6.18.pdf
Walton, A. L. J., Glassman, B., & Sandall, D. L. (2016). Increasing innovation through engagement: A critical review of an idea stock market and idea management system. International Journal of Innovation Science, 8(4), 293–310. https://doi.org/10.1108/IJIS-10-2016-0044
Zobel, A.-K. (2017). Benefiting from open innovation: A multidimensional model of absorptive capacity: Benefiting from open innovation. The Journal of Product Innovation Management, 34(3), 269–288. https://doi.org/10.1111/jpim.12361
Aalbers, R., & Dolfsma, W. (2017). Improving the value-of-input for ideation by management intervention: An intra-organizational network study. Journal of Engineering and Technology Management, 46, 39–51. https://doi.org/10.1016/j.jengtecman.2017.10.006
Acar, S. (2023). Creativity assessment, research, and practice in the age of artificial intelligence. Creativity Research Journal, 1–7. https://doi.org/10.1080/10400419.2023.2271749
Alexe, C.-G., Alexe, C.-M., Mustață, C., & Dumitriu, D. (2020). Software solutions for the idea management. In The ELearning and Software for Education Conference (Vol. 2, pp. 305–311). ResearchGate. https://doi.org/10.12753/2066-026X-20-124
Bagherzadeh, M., Markovic, S., Cheng, J., & Vanhaverbeke, W. (2020). How does outside-in open innovation influence innovation performance? Analyzing the mediating roles of knowledge sharing and innovation strategy. IEEE Transactions on Engineering Management, 67(3), 740–753. https://doi.org/10.1109/TEM.2018.2889538
Bart, W. M. (2023). Can artificial intelligence identify creativity?: An empirical study. Journal of Creativity, 33(2), Article 100057. https://doi.org/10.1016/j.yjoc.2023.100057
Borghys, K., van der Graaf, S., Walravens, N., & Van Compernolle, M. (2020). Multi-stakeholder innovation in smart city discourse: Quadruple helix thinking in the age of “platforms.” Frontiers in Sustainable Cities, 2. https://doi.org/10.3389/frsc.2020.00005
Brem, A., & Voigt, K. I. (2007). Innovation management in emerging technology ventures – the concept of an integrated idea management. International Journal of Technology, Policy and Management, 7(3), 304–321. https://doi.org/10.1504/IJTPM.2007.015113
Carayannis, E. G., & Campbell, D. F. J. (2009). “Mode 3” and “Quadruple Helix”: Toward a 21st century fractal innovation ecosystem. International Journal of Technology Management, 46(3/4), 201–234. https://doi.org/10.1504/IJTM.2009.023374
Chesbrough, H., & Bogers, M. (2014). Explicating open innovation: Claryfying and emerging paradigm for understanding innovation. In New frontiers in open innovation (pp. 3–28). Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199682461.003.0001
Chesbrough, H., Vanhaverbeke, W., & West, J. (Eds.). (2014). Explicating open innovation: Clarifying an emerging paradigm for understanding innovation. In New frontiers in open innovation (pp. 3–28). Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199682461.003.0001
Deakin, M. (2022). Triple, Quadruple and N-Tuple Helices: The RIS3 and EDP of a higher-order policy model. Triple Helix, 9(1), 32–42. https://doi.org/10.1163/21971927-bja10030
Deichmann, D. (2012). Idea management: Perspectives from leadership, learning, and network theory [PhD Thesis, Erasmus University Rotterdam]. Rotterdam, The Netherlands. https://repub.eur.nl/pub/31174/EPS2012255ORG9789058922991.pdf
Ferreira, M. A. T., Sales, V. V., De Paiva, R. V. C., & Ziviani, F. (2019). Idea management as part of knowledge management: Catalysing innovation in organizations [A gestão de ideias no âmbito da gestão do conhecimento: Catalisando a inovação nas organizações]. Ciencia Da Informacao, 48(1), 41–60. https://doi.org/10.18225/ci.inf.v48i1.4344
Gajdzik, B., & Wolniak, R. (2022). Smart production workers in terms of creativity and innovation: The implication for open innovation. Journal of Open Innovation Technology Market and Complexity, 8(2), Article 68. https://doi.org/10.3390/joitmc8020068
Gallmeister, U., & Lutz, B. (2016). Engagement and retention: Essentials of idea management. In Handbook of human resources management (pp. 727–745). Springer. https://doi.org/10.1007/978-3-662-44152-7_55
Gerlach, S., & Brem, A. (2017). Idea management revisited: A review of the literature and guide for implementation. International Journal of Innovation Studies, 1(2), 144–161. https://doi.org/10.1016/j.ijis.2017.10.004
Guzik, E. E., Byrge, C., & Gilde, C. (2023). The originality of machines: AI takes the Torrance Test. Journal of Creativity, 33(3), Article 100065. https://doi.org/10.1016/j.yjoc.2023.100065
Haase, J., & Hanel, P. H. P. (2023). Artificial muses: Generative artificial intelligence chatbots have risen to human-level creativity. Journal of Creativity, 33(3), Article 100066. https://doi.org/10.1016/j.yjoc.2023.100066
Hadiyanto, F., Kharisma, B., Remi, S. S., & Apriliadi, A. (2020). Quadruple helix model on creative economy development in Bandung regency. International Journal of Criminology and Sociology, 9, 2465–2473. https://doi.org/10.6000/1929-4409.2020.09.299
Han, D., Pang, Z., He, L., Zhou, X., & Zhang, S. (2022). Management response and user idea generation: Evidence from an online open innovation community. Information Technology and Management, 24, 381–400. https://doi.org/10.1007/s10799-022-00381-9
Hasche, N., Höglund, L., & Linton, G. (2020). Quadruple helix as a network of relationships: Creating value within a Swedish regional innovation system. Journal of Small Business & Entrepreneurship, 32(6), 523–544. https://doi.org/10.1080/08276331.2019.1643134
Kitsios, F., Kamariotou, M., & Grigoroudis, E. (2021). Digital entrepreneurship services evolution: Analysis of quadruple and quintuple helix innovation models for open data ecosystems. Sustainability, 13(21), Article 12183. https://doi.org/10.3390/su132112183
Lohmann, P., Brandão, F., Rodrigues, C., & Zouain, D. (2021). The quadruple helix as a tool for innovation in tourism: A study in the city of Rio de Janeiro in the post-Olympic period. Tourism Planning & Development, 20(1), 62–85. https://doi.org/10.1080/21568316.2021.1984287
Marques, C., Marques, A. V., Braga, V., & Ratten, V. (2021). Technological transfer and spillovers within the RIS3 entrepreneurial ecosystems: A quadruple helix approach. Knowledge Management Research & Practice, 19(1), 127–136. https://doi.org/10.1080/14778238.2020.1777909
Medeiros, V., Marques, C., Galvão, A. R., & Braga, V. (2020). Innovation and entrepreneurship as drivers of economic development: Differences in European economies based on quadruple helix model. Competitiveness Review Journal, 30(5), 681–704. https://doi.org/10.1108/CR-08-2019-0076
Mikelsone, E., & Segers, J.-P. (2022). Idea management canvas: Big picture of web-based idea management models. Business: Theory and Practice, 23(2), 485–501. https://doi.org/10.3846/btp.2022.16916
Mikelsone, E., Spilbergs, A., Volkova, T., & Liela, E. (2022a). Idea management systems in developing innovation capacity. International Journal of Innovation and Technology Management, 19(3), Article 22400001. https://doi.org/10.1142/S0219877022400016
Mikelsone, E., Uvarova, I., & Segers, J.-P. (2022b). Four-step approach to idea management sequencing: Redefining or reinventing values in a business model. Journal of Innovation and Entrepreneurship, 11(1), Article 49. https://doi.org/10.1186/s13731-022-00236-1
Mikelsone, E., Segers, J.-P., & Spilbergs, A. (2022c). Governance of web-based idea management system rewards: From the perspective of open innovation. Journal of Open Innovation Technology Market and Complexity, 8(2), Article 97. https://doi.org/10.3390/joitmc8020097
Mineiro, A. A. da C., Assis de Souza, T., & Carvalho de Castro, C. (2021). The quadruple and quintuple helix in innovation environments (incubators and science and technology parks). Innovation & Management Review, 18(3), 292–307. https://doi.org/10.1108/INMR-08-2019-0098
Nguyen, H. T., & Marques, P. (2022). The promise of living labs to the Quadruple Helix stakeholders: Exploring the sources of (dis)satisfaction. European Planning Studies, 30(6), 1124–1143. https://doi.org/10.1080/09654313.2021.1968798
Nordberg, K., Mariussen, Å., & Virkkala, S. (2020). Community-driven social innovation and quadruple helix coordination in rural development. Case study on LEADER group Aktion Österbotten. Journal of Rural Studies, 79, 157–168. https://doi.org/10.1016/j.jrurstud.2020.08.001
Paskaleva, K., Evans, J., & Watson, K. (2021). Co-producing smart cities: A Quadruple Helix approach to assessment. European Urban and Regional Studies, 28(4), 395–412. https://doi.org/10.1177/09697764211016037
Roman, M., Varga, H., Cvijanovic, V., & Reid, A. (2020). Quadruple helix models for sustainable regional innovation: Engaging and facilitating civil society participation. Economies, 8(2), Article 48. https://doi.org/10.3390/economies8020048
Runco, M. A. (2023). AI can only produce artificial creativity. Journal of Creativity, 33(3), Article 100063. https://doi.org/10.1016/j.yjoc.2023.100063
Saldivar, J., Baez, M., Rodriguez, C., Convertino, G., & Kowalik, G. (2016). Idea management communities in the wild: An exploratory study of 166 online communities. In The Proceedings of 2016 International Conference on Collaboration Technologies and Systems, CTS 2016 (pp. 81–89). IEEE Xplore. https://doi.org/10.1109/CTS.2016.0033
Sandriev, A. R., & Pratchenko, O. V. (2014). Idea management in the system of innovative management. Mediterranean Journal of Social Sciences, 5(12), 155–158. https://doi.org/10.5901/mjss.2014.v5n12p155
Scopus. (n.d.). https://www.scopus.com/search/form.uri?display =basic#basic
Segers, J.-P., & Gaile-Sarkane, E. (2021). Big pharma’s search for a COVID-19 vaccine: Take It To The Limit! Journal of Innovation Management, 9(2), I–VII. https://doi.org/10.24840/2183-0606_009.002_0001
Somekh, B. (2005). Action research: A methodology for change and development. Open University Press.
Tausczik, Y., & Wang, P. (2017). To share, or not to share?: Community-level collaboration in open innovation contests. Proceedings of the ACM on Human-Computer Interaction, 1(CSCW), 1–23. https://doi.org/10.1145/3134735
Vallance, P., Tewdwr-Jones, M., & Kempton, L. (2020). Building collaborative platforms for urban innovation: Newcastle city futures as a quadruple helix intermediary. European Urban and Regional Studies, 27(4), 325–341. https://doi.org/10.1177/0969776420905630
Van Eck, N. J., & Waltman, L. (2017). Citation-based clustering of publications using CitNetExplorer and VOSviewer. Scientometrics, 111(2), 1053–1070. https://doi.org/10.1007/s11192-017-2300-7
Van Eck, N., Waltman, L. (2022, January). VOSviewer manual. VOSviewer. https://www.vosviewer.com/documentation/Manual_VOSviewer_1.6.18.pdf
Walton, A. L. J., Glassman, B., & Sandall, D. L. (2016). Increasing innovation through engagement: A critical review of an idea stock market and idea management system. International Journal of Innovation Science, 8(4), 293–310. https://doi.org/10.1108/IJIS-10-2016-0044
Zobel, A.-K. (2017). Benefiting from open innovation: A multidimensional model of absorptive capacity: Benefiting from open innovation. The Journal of Product Innovation Management, 34(3), 269–288. https://doi.org/10.1111/jpim.12361