Share:


Unpacking the organizational culture as a sustainable distinctive competence in Knowledge Intensive Firms: the HarvestPlus case in Colombia

Abstract

Knowledge-Intensive Firms are a relevant research and practice field because there is much interest in factors promoting their competitiveness. Scholarly literature has noted that organizational culture is a resource is related to the achievement of competitive advantages. Nevertheless, organizational culture at Knowledge-Intensive Firms, has been scarcely analyzed regarding how it is configured and what effects it has. To explain how organizational culture at HarvestPlus, as a Knowledge-Intensive Firm, becomes a distinctive competency, a qualitative study case study design was developed. The results indicate that the predominant culture is adhocratic, it has evolved according to the different HarvestPlus phases and is a sustainable distinctive competence due to it is valuable, difficult to imitate and therefore unique. This research will be useful for scholars and practitioners of this type of organization to understand the usefulness of coordinating and integrating the organizational culture, to leadership behaviors, human resources practices and strategic alliances management, to create strategic resources, as HarvestPlus has done.

Keyword : Knowledge-Intensive Firm, resources-based view, organizational culture, competing values framework, VRIO framework, sustainable distinctive competence

How to Cite
Grueso-Hinestroza, M.-P., Amaya, N., Peralta-Hernández, G., & Pfeiffer, W. (2022). Unpacking the organizational culture as a sustainable distinctive competence in Knowledge Intensive Firms: the HarvestPlus case in Colombia. Business: Theory and Practice, 23(2), 252–265. https://doi.org/10.3846/btp.2022.14963
Published in Issue
Aug 9, 2022
Abstract Views
890
PDF Downloads
620
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References

Adisa, T. A., Oruh, E. S., & Akanji, B. (2020). A critical discourse analysis of the link between professional culture and organisational culture. Employee Relations: The International Journal, 42(3), 698–716. https://doi.org/10.1108/ER-08-2019-0344

Alvesson, M. (2000). Social identity and the problem of loyalty in knowledge intensive companies. Journal of Management Studies, 37(8), 1101–1123. https://doi.org/10.1111/1467-6486.00218

Alvesson, M. (2001). Knowledge work: Ambiguity image and identity. Human Relations, 54(7), 863–886. https://doi.org/10.1177/0018726701547004

Amaya, N., López-Santamaría, M., Acosta, Y. A. C., & Grueso-Hinestroza, M. P. (2021). A step-by-step method to classify corporate sustainability practices based on the signaling theory. MethodsX, 8, 1–12. https://doi.org/10.1016/j.mex.2021.101538

Arbeláez, M., & Onrubia, J. (2014). Análisis bibliométrico y de contenido. Dos metodologías complementarias para el análisis de la revista colombiana educación y cultura. Revista de Investigaciones, 14(23), 14–31. https://doi.org/10.22383/ri.v14i1.5

Arbelo, A., Arbelo-Pérez, M., & Pérez-Gómez, P. (2020). Profit efficiency as a measure of performance and frontier models: A resource-based view. BRQ Business Research Quarterly, 24(2), 143–159. https://doi.org/10.1177/2340944420924336

Balthu, K. C., & Clegg, B. (2021). Improving professional service operations: Action research in a law firm. International Journal of Operations & Production Management, 41(6), 805–829. https://doi.org/10.1108/IJOPM-10-2020-0696

Barney, J. (1986). Organizational culture: Can it be a source of sustained competitive advantage? Academy of Management Review, 11(3), 656–665. https://doi.org/10.2307/258317

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108

Barney, J. (2014). Gaining and sustaining competitive advantage (4th ed.). Pearson Education Limited.

Barney, J., & Arikan, A. (2001). The resource-based view: Origins and implications. In M. Hitt, R. Freeman, & J. Harrison (Eds.), The Blackwell handbook of strategic management (pp. 124–188). Blackwell.

Barney, J., & Clark, D. N. (2007). Resource-based theory: Creating and sustaining competitive advantage. Oxford University Press.

Barney, J., & Hesterly, W. (2019). Strategic management and competitive advantage: Concepts and cases (6th ed.). Pearson.

Barney, J., & Mackey, A. (2018). Monopoly profits, efficiency profits, and teaching strategic management. Academy of Management Learning & Education, 17(3), 359–373. https://doi.org/10.5465/amle.2017.0171

Barney, J. B., Ketchen, D. J., & Wright, M. (2021). Resource-based theory and the value creation framework. Journal of Management, 47(7), 1936–1955. https://doi.org/10.1177/01492063211021655

Bouncken, R. B., & Kraus, S. (2013). Innovation in knowledge-intensive industries: The double-edged sword of coopetition. Journal of Business Research, 66(10), 2060–2070. https://doi.org/10.1016/j.jbusres.2013.02.032

Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative Research Journal, 9(2), 27–40. https://doi.org/10.3316/QRJ0902027

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa

Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and changing organizational culture. Based on the competing values framework (3rd ed.). Jossey-Bass.

Camisón, C. (2005). On how to measure managerial and organizational capabilities: Multi‐item models for measuring distinctive competences. Management Research, 3(1), 27–48. https://doi.org/10.1108/15365430580001312

Charmaz, K., & Keller, R. (2016). A personal journey with grounded theory methodology. Kathy Charmaz in conversation with Reiner Keller. Forum Qualitative Sozialforschung/Forum: Qualitative Social Research, 17(1), 1–27.

Centro Internacional de Agricultura Tropical. (2015). Informe anual 2014–2015: caminos para lograr impacto en el desarrollo, International Center for Tropical Agriculture (CIAT). Cali, Colombia.

Ciechanowski, L., Jemielniak, D., & Gloor, P. A. (2020). Tutorial: AI research without coding: The art of fighting without fighting: Data science for qualitative researchers. Journal of Business Research, 117, 322–330. https://doi.org/10.1016/j.jbusres.2020.06.012

Creswell, J. W. (2015). Educational research: Planning, conducting, and evaluating quantitative (5th ed.). Pearson Education, Inc.

Davis, G. F., & DeWitt, T. (2021). Organization theory and the resource-based view of the firm: The great divide. Journal of Management, 47(7). https://doi.org/10.1177/0149206320982650

DeSantis, L., & Ugarriza, D. N. (2000). The concept of theme as used in qualitative nursing research. Western Journal of Nursing Research, 22(3), 351–372. https://doi.org/10.1177/019394590002200308

Duarte Alonso, A., & O’Brien, S. (2017). Family firms’ management decision to export/not to export: A resource-based view. Journal of Advances in Management Research, 14(3), 270–287. https://doi.org/10.1108/JAMR-06-2016-0053

Eden, C., & Ackermann, F. (2010). Competences, distinctive competences, and core competences. In R. Sanchez, A. Heene, & T. Ede Zimmermann (Eds.), A focussed issue on identifying, building, and linking competences (Vol. 5, pp. 3–33). Emerald Group Publishing Limited. https://doi.org/10.1108/S1744-2117(2010)0000005004

Faccin, K., Balestrin, A., Volkmer Martins, B., & Bitencourt, C. C. (2019). Knowledge-based dynamic capabilities: A joint R&D project in the French semiconductor industry. Journal of Knowledge Management, 23(3), 439–465. https://doi.org/10.1108/JKM-04-2018-0233

Gao, J., & Alas, R. (2010). Human resource crises in Chinese enterprises. Business: Theory and Practice, 11(4), 335–344. https://doi.org/10.3846/btp.2010.36

Garbuio, M., King, A. W., & Lovallo, D. (2011). Looking inside: Psychological influences on structuring a firm’s portfolio of resources. Journal of Management, 37(5), 1444–1463. https://doi.org/10.1177/0149206310391909

Given, L. E. (2008). The Sage encyclopedia of qualitative research methods (Vol. 1, 2). Sage Publications, Inc. https://doi.org/10.4135/9781412963909

Gutiérrez-Martínez, I., & Duhamel, F. (2019). Translating sustainability into competitive advantage: The case of Mexico’s hospitality industry. Corporate Governance, 19(6), 1324–1343. https://doi.org/10.1108/CG-01-2019-0031

HarvestPlus. (2004). About us. http://www.harvestplus.org

HarvestPlus. (2012). Breaking ground: 2011 annual report. International Food Policy Research Institute (IFPRI).

HarvestPlus. (2013). Bridging the delta: 2012 annual report. International Food Policy Research Institute (IFPRI).

HarvestPlus. (2014a). Diving into delivery: 2013 annual report. International Food Policy Research Institute (IFPRI).

HarvestPlus. (2014b). HarvestPlus brandbook, Version 2.1. HarvestPlus internal document.

HarvestPlus. (2015). Going global: 2014 annual report. International Food Policy Research Institute (IFPRI).

HarvestPlus. (2016). Reaching millions: 2015 annual report. International Food Policy Research Institute (IFPRI).

HarvestPlus. (2017). The business of giving visits the offices of HarvestPlus. https://www.harvestplus.org/knowledge-market/in-the-news/business-giving-visits-offices-harvestplus

HarvestPlus. (2019). A conversation with Howdy Bouis, HarvestPlus founder and world food prize laureate. https://www.harvestplus.org/about/history/

HarvestPlus. (2020). Getting biofortified food on everyone’s plate: 2019 Annual report. International Food Policy Research Institute (IFPRI).

HarvestPlus. (2021). The HarvestPlus Marketing Strategy. https://www.harvestplus.org/about-us/marketing#:~:text=The%20HarvestPlus%20Marketing%20Strategy,scale%20awareness%20of%20biofortified%20crops

Hebda, J. M., Vojak, B. A., Griffin, A., & Price, R. L. (2012). Motivating and demotivating technical visionaries in large corporations: A comparison of perspectives. R&D Management, 42(2), 101–119. https://doi.org/10.1111/j.1467-9310.2011.00669.x

Hsu, Y.-T., & Chang, K.-C. (2021). A study on top managers from a resource-based perspective. Measuring Business Excellence, 25(1), 58–77. https://doi.org/10.1108/MBE-02-2020-0038

Ichijo, K., & Nonaka, I. (2007). Introduction: Knowledge as competitive advantage in the age of increasing globalization. In K. Ichijo & I. Nonaka (Eds.), Knowledge creation and management: New challenges for managers. Oxford University Press.

Jackson, K., & Bazeley, P. (2019). Qualitative data analysis with NVivo (3rd ed.). Sage Publications Inc.

Jemielniak, D., & Kociatkiewicz, J. (2009). Foreword. In D. Jemielniak & J. Kociatkiewicz (Eds.), Handbook of research on knowledge-intensive organizations. IIGI Global. https://doi.org/10.4018/978-1-60566-176-6

Junior, J. T., Gomes, G., De Montreuil Carmona, L. J., & Tambosi, S. S. V. (2021). Organisational culture and work-life balance as facilitators of service innovation: Study in a technology knowledge-intensive business services firm. International Journal of Innovation Management, 25(07), 1–23. https://doi.org/10.1142/S1363919621300026

Kärreman, D., Sveningsson, S., & Alvesson, M. (2002). The return of the machine bureaucracy? Management control in the work settings of professionals. International Studies of Management & Organization, 32(2), 70–92. https://doi.org/10.1080/00208825.2002.11043661

Kinnie, N., & Swart, J. (2012). Committed to whom? Professional knowledge worker commitment in cross-boundary organisations. Human Resource Management Journal, 22(1), 21–38. https://doi.org/10.1111/j.1748-8583.2011.00172.x

Klein, A. (2011). Corporate culture: Its value as a resource for competitive advantage. Journal of Business Strategy, 32(2), 21–28. https://doi.org/10.1108/02756661111109743

Lilleker, D. G. (2003). Interviewing the political elite: Navigating a potential minefield. Politics, 23(3), 207–214. https://doi.org/10.1111/1467-9256.00198

Lin, C., Tsai, H. L., Wu, Y. J., & Kiang, M. (2012). A fuzzy quantitative VRIO‐based framework for evaluating organizational activities. Management Decision, 50(8), 1396–1411. https://doi.org/10.1108/00251741211261999

Liu, Q., Gou, J., & Camarinha-Matos, L. M. (2020). Towards agile operation for small teams in knowledge intensive organizations: A collaboration framework. In L. M. Camarinha-Matos, H. Afsarmanesh, & A. Ortiz (Eds.), Boosting collaborative networks 4.0. PRO-VE 2020. IFIP advances in information and communication technology (Vol. 598, pp. 263–272). Springer. https://doi.org/10.1007/978-3-030-62412-5_22

Liu, X. (2018). Interviewing elites: Methodological issues confronting a novice. International Journal of Qualitative Methods, 17(1), 1–9. https://doi.org/10.1177/1609406918770323

Lobrij, M.-F., Kaptein, M., & Lückerath-Rovers, M. (2020). What national governance codes say about corporate culture. Corporate Governance, 20(5), 903–917. https://doi.org/10.1108/CG-08-2019-0254

Makani, J., & Marche, S. (2010). Towards a typology of knowledge-intensive organizations: Determinant factors. Knowledge Management Research & Practice, 8(3), 265–277. https://doi.org/10.1057/kmrp.2010.13

Makani, J., & Marche, S. (2012). Classifying organizations by knowledge intensity necessary next steps. Journal of Knowledge Management, 16(2), 243–266. https://doi.org/10.1108/13673271211218843

Mathew, J. (2019). Organisational culture and effectiveness: A multi-perspective analysis on Indian knowledge-intensive firm. Employee Relations, 41(3), 538–551. https://doi.org/10.1108/ER-09-2017-0219

Miklian, J., & Medina Bickel, J. P. (2017). Theorizing business and local peacebuilding through the “Footprints of peace” coffee project in rural Colombia. Business & Society, 59(4), 676–715. https://doi.org/10.1177/0007650317749441

Miroshnik, V. W. (2013). Organizational culture and commitment. In Organizational culture and commitment. Palgrave Macmillan. https://doi.org/10.1057/9781137361639

Murphy, R., & Seriki, O. (2021). The impact of environmental turbulence on the strategic decision-making process in Irish quantity surveying (QS) Professional Service Firms (PSFs). Construction Management and Economics, 39(9), 739–758. https://doi.org/10.1080/01446193.2021.1952632

Naor, M., Jones, J. S., Bernardes, E. S., Goldstein, S. M., & Schroeder, R. (2014). The culture-effectiveness link in a manufacturing context: A resource-based perspective. Journal of World Business, 49(3), 321–331. https://doi.org/10.1016/j.jwb.2013.06.003

National Science Board, National Science Foundation. (2020). Science and engineering indicators 2020: The state of U.S. science and engineering. NSB-2020-1.

Oparaocha, G. O. (2016). Towards building internal social network architecture that drives innovation: A social exchange theory perspective. Journal of Knowledge Management, 20(3), 534–556. https://doi.org/10.1108/JKM-06-2015-0212

Oyemomi, O., Liu, S., Neaga, I., Chen, H., & Nakpodia, F. (2019). How cultural impact on knowledge sharing contributes to organizational performance: Using the fsQCA approach. Journal of Business Research, 94, 313–319. https://doi.org/10.1016/j.jbusres.2018.02.027

Oz, M., Kaya, F., & Ciftci, I. (2015). Evaluating the organizational culture types of the 5-star hotel’s in Istanbul in terms of the Cameron & Quinn competing values model. Journal of Yasar University, 10(40), 6684–6691. https://doi.org/10.19168/jyu.92229

Patton, M. Q. (2015). Qualitative research & evaluation methods (4th ed.). Sage publications.

Prange, C. (2009). Strategic alliance capability: Bridging the individual back into Inter-organizational collaboration. In D. Jemielniak & J. Kociatkiewicz (Eds.), Handbook of research on knowledge-intensive organizations. Information Science Reference. https://doi.org/10.4018/978-1-60566-176-6.ch024

Rotundo, G. J. Z., & Hernández, A. (2014). Origen de los recursos y ventajas competitivas de las organizaciones: reflexiones teóricas. Revista Venezolana de Gerencia, 19(68), 735–759. https://doi.org/10.31876/revista.v19i68.19129

Schein, E. H. (2004). Organizational culture and leadership (3rd ed.). Jossey Bass Publishers.

Sheehan, N. T. (2005). Why old tools won’t work in the “new” knowledge economy. Journal of Business Strategy, 26(4), 53–60. https://doi.org/10.1108/02756660510608567

Skjolsvik, T., Pemer, F., & Lowendahl, B. R. (2017). Strategic management of professional service firms: Reviewing ABS journals and identifying key research themes. Journal of Professions and Organization, 4(2), 203–239. https://doi.org/10.1093/jpo/jox005

Stake, R. (1995). The art of case study research. Sage Publications, Inc.

Stake, R. (2005). Qualitative case studies. In N. K. Denzin & Y. S. Lincoln (Eds.), Handbook of qualitative research. Sage.

Stake, R. (2010). Qualitative research: Studying how things work. Guilford Press.

Starbuck, W. (1992). Learning by knowledge intensive firms. Journal of Management Studies, 29(6), 713–740. https://doi.org/10.1111/j.1467-6486.1992.tb00686.x

Suharti, L., & Sugiarto, A. (2020). A qualitative study of green HRM practices and their benefits in the organization: An Indonesian company experience. Business: Theory and Practice, 21(1), 200–211. https://doi.org/10.3846/btp.2020.11386

Swanson, R. A., & Holton, E. F. (2005). Research in organizations. Foundation and methods of inquiry. Berrett-Koehler Publishers, Inc.

Willmott, H. (1993). Strength is ignorance; slavery is freedom: Managing culture in modern organizations. Journal of Management Studies, 30(4), 515–552. https://doi.org/10.1111/j.1467-6486.1993.tb00315.x

Yang, F., Zhang, H., Xiao, T., Liu, J., Chai, C., & Zhou, P. (2020). Impacts of external involvement on new product development performance: Moderating role of organisational culture. Technology Analysis & Strategic Management, 33(1), 70–83. https://doi.org/10.1080/09537325.2020.1790514