Share:


Workplace Innovation: a search for its determinants through a systematic literature review

    Leonor Almeida   Affiliation
    ; António Moreira   Affiliation

Abstract

Workplace innovation (WPI) plays an important role at the institutional level, enabling firms to improve their competitive advantage. However, it remains an under-researched theme. The purpose of this paper is to extend current knowledge of the mechanisms that facilitate innovations in the workplace, identifying the main determinants that leverage WPI, based on a systematic literature review (SLR). An SLR has been carried out in order to determine the main determinants of WPI. The main topics are analyzed, and then the determinants derived inductively. WPI is depicted as a wide array of topics (38) that may be clustered around five different determinants that are transverse and intertwined. This research contributes by filling the gap regarding WPI. It combines five main determinants and provides important insights into possible avenues for the research of WPI.

Keyword : workplace innovation, systematic literature review, organization, human resources management, collaboration, employee participation

How to Cite
Almeida, L., & Moreira, A. (2022). Workplace Innovation: a search for its determinants through a systematic literature review. Business: Theory and Practice, 23(2), 502–524. https://doi.org/10.3846/btp.2022.14928
Published in Issue
Dec 21, 2022
Abstract Views
444
PDF Downloads
609
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References

Addison, J. (2005). The determinants of firm performance: Unions, works councils, and employee involvement/high-performance work practices. Scottish Journal of Political Economy, 52(3), 406–450. https://doi.org/10.1111/j.0036-9292.2005.00351.x

Al-Asfour, A., Rajasekar, J., & Al Mashrafi, A. (2020). Fostering organisational dynamic by promoting creativity of employees in the public sector. International Journal of Innovation, Creativity and Change, 12(7), 150–172.

Alamayreh, E., Sweis, R., & Obeidat, B. (2019). The relationship among innovation, organisational ambidexterity and organisational performance. International Journal of Business Innovation and Research, 19(4), 554–579. https://doi.org/10.1504/IJBIR.2019.101656

Alasoini, T. (2009). Strategies to promote workplace innovation: A comparative analysis of nine national and regional approaches. Economic and Industrial Democracy, 30(4), 614–642. https://doi.org/10.1177/0143831X09336556

Alasoini, T., Ramstad, E., Heikkilä, A., & Ylöstalo, P. (2010). Workplace innovation in Finland: Towards sustainable productivity growth? Budapest Management Review, 41(9), 2–16. https://doi.org/10.14267/VEZTUD.2010.09.01

Andersson, G. (2013). Rethinking regional innovation. Systemic Practice & Action Research, 26(1), 99–110. https://doi.org/10.1007/s11213-012-9265-5

Ang, A. (2002). An eclectic review of the multidimensional perspectives of employee involvement. The TQM Magazine, 14(3), 192–200. https://doi.org/10.1108/09544780210425856

Arsawan, I., Rajiani, I., Wirga, I., & Suryantini, N. (2020). Harnessing knowledge sharing practice to enhance innovative work behavior: The paradox of social exchange theory. Polish Journal of Management Studies, 21(2), 60–73. https://doi.org/10.17512/pjms.2020.21.2.05

Avgar, A., Givan, R., & Liu, M. (2011). Patient-centered but employee delivered: Patient care innovation, turnover, and organizational outcomes in hospitals. Industrial and Labor Relations Review, 64(3), 423–440. https://doi.org/10.1177/001979391106400301

Badham, R., & Ehn, P. (2000). Tinkering with technology: Human factors, work redesign, and professionals in workplace innovation. Human Factors and Ergonomics in Manufacturing, 10(1), 61–82. https://doi.org/10.1002/(SICI)1520-6564(200024)10:1<61::AID-HFM4>3.0.CO;2-O

Bamber, G., Bartram, T., & Stanton, P. (2017). HRM and workplace innovations: Formulating research questions. Personnel Review, 46(7), 1216–1227. https://doi.org/10.1108/PR-10-2017-0292

Bartram, T. (2011). Employee management systems and organizational contexts: A population ecology approach. Management Research Review, 34(6), 663–677. https://doi.org/10.1108/01409171111136194

Bartram, T., Stanton, P., Bamber, G., Leggat, S., Ballardie, R., & Gough, R. (2020). Engaging professionals in sustainable workplace innovation: Medical doctors and institutional work. British Journal of Management, 31(1), 42–55. https://doi.org/10.1111/1467-8551.12335

Bayo-Moriones, A., & Galdon-Sanchez, J. (2010). Multinational companies and high-performance work practices in the Spanish manufacturing industry. The International Journal of Human Resource Management, 21(8), 1248–1271. https://doi.org/10.1080/09585192.2010.483848

Beirne, M. (2013). Interpretations of management and modernisation at the UK Royal Mail: Shifting boundaries and patterns of resistance? New Technology, Work and Employment, 28(2), 116–129. https://doi.org/10.1111/ntwe.12009

Bernier, C. (1999). Transformation of work and new model of qualification/training. Relations Industrielles / Industrial Relations, 54(1), 51–79. https://doi.org/10.7202/051220ar

Bjornali, E., & Støren, L. (2012). Examining competence factors that encourage innovative behaviour by European higher education graduate professionals. Journal of Small Business and Enterprise Development, 19(3), 402–423. https://doi.org/10.1108/14626001211250135

Black, S., & Lynch, L. (2004). What’s driving the new economy?: The benefits of workplace innovation. The Economic Journal, 114(493), F97–F116. https://doi.org/10.1111/j.0013-0133.2004.00189.x

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa

Brown, B., Harte, J., & Warnes, A. (2007). Developing the health care workforce: A comparison of two work-based learning models. Education + Training, 49(3), 193–200. https://doi.org/10.1108/00400910710749323

Brown, J., & Dearnaley, J. (2016, August). Learning and teaching clinical communication in the clinical workplace. The Clinical Teacher, 13(4), 283–286. https://doi.org/10.1111/tct.12441

Bryson, A., Forth, J., & Kirby, S. (2005). High-involvement management practices, trade union representation and workplace performance in Britain. Scottish Journal of Political Economy, 52(3), 451–491. https://doi.org/10.1111/j.0036-9292.2005.00352.x

Camuffo, A., & Volpato, G. (1995). The labour relations heritage and lean manufacturing at Fiat. The International Journal of Human Resource Management, 6(4), 795–824. https://doi.org/10.1080/09585199500000048

Carranza, G., Garcia, M., & Sanchez, B. (2020). Activating inclusive growth in railway SMEs by workplace innovation. Transportation Research Interdisciplinary Perspectives, 7, 100193. https://doi.org/10.1016/j.trip.2020.100193

Curington, W., Gupta, N., & Jenkins, Jr., G. (1986). Labor issues and skill-based compensation systems. Labor Law Journal, 37(8), 581–586.

Denyer, D., & Tranfield, D. (2009). Producing a systematic review. In D. A. Buchanan & A. Bryman (Eds.), The Sage handbook of organizational research methods (pp. 671–689). Sage.

Disoska, E., & Toshevska-Trpchevska, K. (2019). Innovation performance of European SMEs: Determined by regional or firm specific factors? International Journal of Business Innovation and Research, 20(2), 253–265. https://doi.org/10.1504/IJBIR.2019.102194

Dhondt, S., & Hootegem, G. van. (2015). Reshaping workplaces: Workplace innovation as designed by scientists and practitioners. European Journal of Workplace Innovation, 1(1), 17–24. https://doi.org/10.46364/ejwi.v1i1.162

Dhondt, S., Pot, F., & Kraan, K. (2014). The importance of organizational level decision latitude for well-being and organizational commitment. Team Performance Management, 20(7/8), 307–327. https://doi.org/10.1108/TPM-03-2014-0025

Dokko, G., Kane, A., & Tortoriello, M. (2013). One of us or one of my friends: How social identity and tie strength shape the creative generativity of boundary-spanning ties. Organization Studies, 35(5), 703–726. https://doi.org/10.1177/0170840613508397

Erickson, C., & Jacoby, S. (2003). The effect of employer networks on workplace innovation and training. Industrial and Labor Relations Review, 56(2), 203–223. https://doi.org/10.2307/3590935

Findlay, P., Lindsay, C., McQuarrie, J., Bennie, M., Corcoran, E., & van Der Meer, R. (2017). Employer choice and job quality: Workplace innovation, work redesign, and employee perceptions of job quality in a complex health-care setting. Work and Occupations, 44(1), 113–136. https://doi.org/10.1177/0730888416678038

Finegold, D., & Wagner, K. (1998). The search for flexibility: Skills and workplace innovation in the German pump industry. British Journal of Industrial Relations, 36(3), 469–487. https://doi.org/10.1111/1467-8543.00103

Friedrich, A., Sjöberg, A., & Friedrich, P. (2016). Leaned teamwork fattens workplace innovation: The relationship between task complexity, team learning and team proactivity. European Journal of Work and Organizational Psychology, 25(4), 561–569. https://doi.org/10.1080/1359432X.2016.1183649

Furmańska-Maruszak, A., & Sudolska, A. (2016). Social innovations in companies and in social economy enterprises. Comparative Economic Research, 19(3), 169–191. https://doi.org/10.1515/cer-2016-0026

Geary, J. (1999). The new workplace: Change at work in Ireland. The International Journal of Human Resource Management, 10(5), 870–890. https://doi.org/10.1080/095851999340206

Gemeda, H., & Lee, J. (2020). Leadership styles, work engagement and outcomes among information and communications technology professionals: A cross-national study. Heliyon, 6(4), e03699. https://doi.org/10.1016/j.heliyon.2020.e03699

Ghosh, K. (2014). Creativity in business schools: Towards a need based developmental approach. Global Journal of Flexible Systems Management, 15(2), 169–178. https://doi.org/10.1007/s40171-013-0049-2

Ghosh, K. (2015). Developing organizational creativity and innovation. Management Research Review, 38(11), 1126–1148. https://doi.org/10.1108/MRR-01-2014-0017

Hamilton, R., & Davison, H. (2018). The search for skills: Knowledge stars and innovation in the hiring process. Business Horizons, 61(3), 409–419. https://doi.org/10.1016/j.bushor.2018.01.006

Hammond, M., Neff, N., Farr, J., Schwall, A., & Zhao, X. (2011). Predictors of individual-level innovation at work: A meta-analysis. Psychology of Aesthetics, Creativity, and the Arts, 5(1), 90–105. https://doi.org/10.1037/a0018556

Han, H., Ariza-Montes, A., Giorgi, G., & Lee, S. (2020). Utilizing green design as workplace innovation to relieve service employee stress in the luxury hotel sector. International Journal of Environmental Research and Public Health, 17(12), 1–12. https://doi.org/10.3390/ijerph17124527

Howaldt, J., Oeij, P., Dhondt, S., & Fruytier, B. (2016). Workplace innovation and social innovation: An introduction. World Review of Entrepreneurship, Management and Sustainable Development, 12(1), 1–12. https://doi.org/10.1504/WREMSD.2016.073433

Humphreys, P., McAdam, R., & Leckey, J. (2005). Longitudinal evaluation of innovation implementation in SMEs. European Journal of Innovation Management, 8(3), 283–304. https://doi.org/10.1108/14601060510610162

Isa, K., & Tsuru, T. (2002). Cell production and workplace innovation in Japan: Toward a new model for Japanese manufacturing? Industrial Relations: A Journal of Economy and Society, 41(4), 548–578. https://doi.org/10.1111/1468-232X.00264

Jilcha, K., & Kitaw, D. (2017). Industrial occupational safety and health innovation for sustainable development. Engineering Science and Technology, an International Journal, 20(1), 372–380. https://doi.org/10.1016/j.jestch.2016.10.011

Jilcha, K., Kitaw, D., & Beshah, B. (2016). Workplace innovation influence on occupational safety and health. African Journal of Science, Technology, Innovation and Development, 8(1), 33–42. https://doi.org/10.1080/20421338.2015.1128044

Jones, M., Coviello, N., & Tang, Y. (2011). International entrepreneurship research (1989–2009): A domain ontology and thematic analysis. Journal of Business Venturing, 26(6), 632–659. https://doi.org/10.1016/j.jbusvent.2011.04.001

Kalmi, P., & Kauhanen, A. (2008). Workplace innovations and employee outcomes: Evidence from Finland. Industrial Relations, 47(3), 430–459. https://doi.org/10.1111/j.1468-232X.2008.00528.x

Kesselring, A., Blasy, C., & Scoppetta, A. (2014). Workplace innovation: Concepts and indicators. European Commission. http://ec.europa.eu/DocsRoom/documents/8250/attachments/1/translations/en/renditions/native

Khan, S., & Mohiya, M. (2020). Determinants of SMEs employees’ creativity and their impact on innovation at workplace. Management Science Letters, 10(16), 3865–3872. https://doi.org/10.5267/j.msl.2020.7.025

Kim, D.-O., & Bae, J. (2005). Workplace innovation, employment relations and HRM: Two electronics companies in South Korea. The International Journal of Human Resource Management, 16(7), 1277–1302. https://doi.org/10.1080/09585190500144228

Koski, P., & Jarvensivu, A. (2010). The innovation diffusion paradox in the light of “shop-floor games” and micro-politics. Economic and Industrial Democracy, 31(3), 345–363. https://doi.org/10.1177/0143831X09351216

Lapointe, P., & Cucumel, G. (2016). An alternative typology for teamwork. World Review of Entrepreneurship, Management and Sustainable Development, 12(1), 50–73. https://doi.org/10.1504/WREMSD.2016.073431

Lee, B.-H., & Kang, H.-Y. (2012). Hybridisation of employment relations in the era of globalisation? A comparative case study of the automotive and banking industries in South Korea. The International Journal of Human Resource Management, 23(10), 2034–2050. https://doi.org/10.1080/09585192.2012.668362

Lee, T.-T. (2004). Nurses’ adoption of technology: Application of Rogers’ innovation-diffusion model. Applied Nursing Research, 17(4), 231–238. https://doi.org/10.1016/j.apnr.2004.09.001

Lin, Y.-Y., & Liu, F. (2012). A cross‐level analysis of organizational creativity climate and perceived innovation. European Journal of Innovation Management, 15(1), 55–76. https://doi.org/10.1108/14601061211192834

Long, R. (1989). Patterns of workplace innovation in Canada. Relations Industrielles/Industrial Relations, 44(4), 805–826. https://doi.org/10.7202/050535ar

Lorenz, E. (2015). Work organisation, forms of employee learning and labour market structure: Accounting for international differences in workplace innovation. Journal of the Knowledge Economy, 6(2), 437–466. https://doi.org/10.1007/s13132-014-0233-4

Macpherson, A., & Antonacopoulou, E. (2013). Translating strategy into practice: The role of communities of practice. Journal of Strategy and Management, 6(3), 265–285. https://doi.org/10.1108/JSMA-11-2012-0061

Marks, A., Findlay, P., Hine, J., Thompson, P., & McKinlay, A. H. (1997). Handmaid’s tale or midwives of change? HR managers and organizational innovation. Strategic Change, 6(8), 469–480. https://doi.org/10.1002/(SICI)1099-1697(199712)6:8<469::AID-JSC343>3.0.CO;2-O

Martins, E., & Terblanche, F. (2003). Building organisational culture that stimulates creativity and innovation. European Journal of Innovation Management, 6(1), 64–74. https://doi.org/10.1108/14601060310456337

McCartney, J., & Teague, P. (1997). Workplace innovations in the republic of Ireland. The Economic and Social Review, 28(4), 381–399.

McCartney, J., & Teague, P. (2004a). The use of workplace innovations in Ireland: A review of the evidence. Personnel Review, 33(1), 81–109. https://doi.org/10.1108/00483480410510633

McCartney, J., & Teague, P. (2004b). The diffusion of high performance employment practices in the Republic of Ireland. International Journal of Manpower, 25(7), 598–617. https://doi.org/10.1108/01437720410563962

Montani, F., Vandenberghe, C., Khedhaouria, A., & Courcy, F. (2020). Examining the inverted U-shaped relationship between workload and innovative work behavior: The role of work engagement and mindfulness. Human Relations, 73(1), 59–93. https://doi.org/10.1177/0018726718819055

Muenjohn, N, & McMurray, A. (2016). The impact of leadership on workplace innovation in Thai and Vietnamese SMES. The Journal of Developing Areas, 50(5), 479–486. https://doi.org/10.1353/jda.2016.0045

Muenjohn, N., & McMurray, A. (2017). Design leadership, work values ethic and workplace innovation: an investigation of SMEs in Thailand and Vietnam. Asia Pacific Business Review, 23(2), 192–204. https://doi.org/10.1080/13602381.2017.1281642

Muenjohn, N., Ishikawa, J., Kongsamutr, N., Muenjohn, P., Montague, A., & Suzumura, Y. (2020). Comparing perceptions of leadership, innovation and performance in Asian SMEs. Asia Pacific Business Review, 27(4), 513–527. https://doi.org/10.1080/13602381.2020.1810399

OECD & Statistical Office of the European Communities. (2005). Oslo Manual. Guidelines for collecting and interpreting innovation data. OECD Publishing. https://doi.org/10.1787/9789264013100-en

Oeij, P., de Vroome, E., Bolland, A., Gründemann, R., & van Teeffelen, L. (2014). Investing in workplace innovation pays off for SMEs: A regional innovation initiative from the Netherlands. International Journal of Social Quality, 4(2), 86–106. https://doi.org/10.3167/IJSQ.2014.040206

Oeij, P., Dhondt, S., & Korver, T. (2011). Workplace innovation, social innovation, and social quality. International Journal of Social Quality, 1(2), 31–49. https://doi.org/10.3167/IJSQ.2011.010204

Oeij, P., & Vaas, F. (2016). Effect of workplace innovation on organisational performance and sickness absence. World Review of Entrepreneurship, Management and Sustainable Development, 12(1), 101–129. https://doi.org/10.1504/WREMSD.2016.073425

Patricio, R., Moreira, A., Zurlo, F., & Melazzini, M. (2020). Co-creation of new solutions through gamification: A collaborative innovation practice. Creativity and Innovation Management, 29(1), 146–160. https://doi.org/10.1111/caim.12356

Payne, J. (2004). Re-evaluating the Finnish workplace development programme: Evidence from two projects in the municipal sector. Economic and Industrial Democracy, 25(4), 485–524. https://doi.org/10.1177/0143831X04047157

Payne, J. (2017). Towards a broad-based innovation policy in the UK: Can design help? Economic and Industrial Democracy, 38(3), 535–555. https://doi.org/10.1177/0143831X15579289

Pettine, S., Cojanu, K., & Walters, K. (2011). Pedagogy and praxis: Simulations and skill sets. On the Horizon, 19(3), 156–164. https://doi.org/10.1108/10748121111163869

Plijter, E., van der Voordt, T., & Rocco, R. (2014). Managing the workplace in a globalized world: The role of national culture in workplace management. Facilities, 32(13/14), 744–760. https://doi.org/10.1108/F-11-2012-0093

Podsakoff, P., MacKenzie, S., Bachrach, D., & Podsakoff, N. (2005). The influence of management journals in the 1980s and 1990s. Strategic Management Journal, 26(5), 473–488. https://doi.org/10.1002/smj.454

Pomares, E. (2019). Alternative learning frameworks: Workplace innovation programmes and smart specialisation policies in the Basque country. International Journal of Action Research, 14(2–3), 181–201. https://doi.org/10.3224/ijar.v14i2-3.08

Pomares, E. (2020). Workplace innovation programmes: Bridging research and policymaking. International Journal of Action Research, 16(1), 40–61. https://doi.org/10.3224/ijar.v16i1.04

Pot, F. (2011). Workplace innovation for better jobs and performance. International Journal of Productivity and Performance Management, 60(4), 404–415. https://doi.org/10.1108/17410401111123562

Pot, F., Dhondt, S., & Oeij, P. (2012). Social innovation of work and employment. In H-W. Franz, J. Hochgerner, & J. Howaldt (Eds.), Challenge social innovation potentials for business, social entrepreneurship, Welfare and civil society (pp. 261–274). Springer. https://doi.org/10.1007/978-3-642-32879-4_16

Pot, F., Totterdill, P., & Dhondt, S. (2016). Workplace innovation: European policy and theoretical foundation. World Review of Entrepreneurship, Management and Sustainable Development, 12(1), 13–32. https://doi.org/10.1504/WREMSD.2016.073428

Preenen, P., Oeij, P., Dhondt, S., Kraan, K., & Jansen, E. (2016). Why job autonomy matters for young companies’ performance: Company maturity as a moderator between job autonomy and company performance. World Review of Entrepreneurship, Management and Sustainable Development, 12(1), 74–100. https://doi.org/10.1504/WREMSD.2016.073425

Prus, I., Nacamulli, R., & Lazazzara, A. (2017). Disentangling workplace innovation: A systematic literature review. Personnel Review, 46(7), 1254–1279. https://doi.org/10.1108/PR-10-2016-0267

Rees, C. (2001). Worker responses to quality organisation: Discourse and materiality in organisational change. Work, Employment and Society, 15(4), 743–761. https://doi.org/10.1177/095001701400438189

Rus, D., Oeij, P., Pot, F., & Totterdill, P. (2019). Workplace innovation: a review and potential future avenues. International Journal of Technology Transfer and Commercialisation, 16(3), 208–227. https://doi.org/10.1504/IJTTC.2019.099900

Schenkel, M., Farmer, S., & Maslyn, J. (2019). Process improvement in SMEs: The impact of harmonious passion for entrepreneurship, employee creative self-efficacy, and time spent innovating. Journal of Small Business Strategy, 29(1), 71–84. https://libjournals.mtsu.edu/index.php/jsbs/article/view/1153

Silva, L., & Moreira, A. (2021). Alignment in collaborative new product development. Comparing small and large firms. International Journal of Business Innovation and Research, 24(2), 167–196. https://doi.org/10.1504/IJBIR.2021.112813

Simmers, C., & McMurray, A. (2019). Organisational justice and managing workplace innovation: How important are formal procedures? International Journal of Innovation Management, 23(3), 1950026. https://doi.org/10.1142/S1363919619500269

Subramaniam, I., & Moslehi, M. (2013). Does workforce innovation mediate the relationship between internal factors and performance in Malaysian entrepreneurial SMEs? Asian Social Science, 9(9), 45–63. https://doi.org/10.5539/ass.v9n9p45

Svare, H. (2016). User-producer dialogue, workplace innovation, and knowledge in a regional innovation system. Journal of the Knowledge Economy, 7(2), 565–586. https://doi.org/10.1007/s13132-014-0229-0

Teague, P. (2005). What is enterprise partnership? Organization, 12(4), 567–589. https://doi.org/10.1177/1350508405052759

Totterdill, P., & Exton, R. (2014a). Closing the gap: There is a gap and it is not going away. Strategic Direction, 30(9), 9–11. https://doi.org/10.1108/SD-09-2014-0111

Totterdill, P., & Exton, R. (2014b). Defining workplace innovation: The fifth element. Strategic Direction, 30(9), 12–16. https://doi.org/10.1108/SD-09-2014-0112

Totterdill, P., & Exton, R. (2014c). Interactive theatre. Strategic Direction, 30(9), 35–37. https://doi.org/10.1108/SD-09-2014-0120

Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375

Urbach, T., Fay, D., & Lauche, K. (2016). Who will be on my side? The role of peers’ achievement motivation in the evaluation of innovative ideas. European Journal of Work and Organizational Psychology, 25(4), 540–560. https://doi.org/10.1080/1359432X.2016.1176558

Von Treuer, K., & McMurray, A. (2012). The role of organisational climate factors in facilitating workplace innovation. International Journal of Entrepreneurship and Innovation Management, 15(4), 292–309. https://doi.org/10.1504/IJEIM.2012.048078

Walsworth, S., & Verma, A. (2007). Globalization, human resource practices and innovation: Recent evidence from the Canadian workplace and employee survey. Industrial Relations: A Journal of Economy and Society, 46(2), 222–240. https://doi.org/10.1111/j.1468-232X.2007.00466.x

Williams, J., & LaBrie, R. (2015). Unified communications as an enabler of workplace redesign. Measuring Business Excellence, 19(1), 81–91. https://doi.org/10.1108/MBE-11-2014-0044

Wipulanusat, W., Panuwatwanich, K., & Stewart, R. (2017). Workplace innovation: Exploratory and confirmatory factor analysis for construct validation. Management and Production Engineering Review, 8(2), 57–68. https://doi.org/10.1515/mper-2017-0018

Wipulanusat, W., Panuwatwanich, K., & Stewart, R. (2018). Pathways to workplace innovation and career satisfaction in the public service: The role of leadership and culture. International Journal of Organizational Analysis, 26(5), 890–914. https://doi.org/10.1108/IJOA-03-2018-1376

Wipulanusat, W., Panuwatwanich, K., Stewart, R., Arnold, S., & Wang, J. (2020). Bayesian network revealing pathways to workplace innovation and career satisfaction in the public service. Journal of Management Analytics, 7(2), 253–280. https://doi.org/10.1080/23270012.2020.1749900

Xerri, M. J., Nelson, S. A., Brunetto, Y., & Reid, S. (2015). NPM and change management in asset management organisations. Journal of Organizational Change Management, 28(4), 641–655. https://doi.org/10.1108/JOCM-11-2013-0222

Yeh-Yun, L., & Liu, F. (2012). A cross‐level analysis of organizational creativity climate and perceived innovation. European Journal of Innovation Management, 15(1), 55–76. https://doi.org/10.1108/14601061211192834

Zheng, C., Hyland, P., & Soosay, C. (2007). Training practices of multinational companies in Asia. Journal of European Industrial Training, 31(6), 472–494. https://doi.org/10.1108/03090590710772659

Zwanikken, P., Alexander, L., & Scherpbier, A. (2016). Impact of MPH programs: Contributing to health system strengthening in low- and middle-income countries? Human Resources for Health, 14(1), 52. https://doi.org/10.1186/s12960-016-0150-7