Share:


Accelerating small firms’ production process improvement through international market knowledge and valuable, rare, inimitable, and organized resources and capabilities

    M. Elfan Kaukab   Affiliation
    ; Wiwiek Rabiatul Adawiyah   Affiliation
    ; Refius Pradipta Setyanto   Affiliation
    ; Agus Suroso Affiliation

Abstract

This article aims to explore the factors influencing MSMEs – Micro, Small, and Medium Enterprises production process improvement using variables of VRIO (Value Rarity, Inimitability, and Organization) resources and capabilities, foreign market knowledge, and internationalization. This research is conducted in 150 exporting-MSMEs samples in Central Java, Indonesia. The main analysis applied in this research is multiple regressions. The result shows that VRIO resources and capability, foreign market knowledge, and internationalization, significantly influenced production process improvement. It emphasizes that degree of internationalization only weakly influencing process improvement. The more important factors are internal factors like knowledge, resources, and capability. The result obtained can be used as the basis to develop the strategy of capability improvement for MSMEs in designing internationalization strategy. The strategy will closely relate to MSMEs’ process improvement to compete in international market. This research provides two contributions. First, the internationalization of handicraft MSMEs does not strongly define MSMEs production process improvement. Second, process improvement can be accelerated by gaining market knowledge and exploiting valuable, rare, inimitable, and organized resources and capabilities.

Keyword : handicraft MSME, process improvement, foreign market knowledge, VRIO resources, and capability, MSMEs internationalization

How to Cite
Kaukab, M. E., Adawiyah, W. R., Setyanto, R. P., & Suroso, A. (2020). Accelerating small firms’ production process improvement through international market knowledge and valuable, rare, inimitable, and organized resources and capabilities. Business: Theory and Practice, 21(1), 322-328. https://doi.org/10.3846/btp.2020.11652
Published in Issue
May 7, 2020
Abstract Views
1568
PDF Downloads
1042
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References

Alegre, J., Pla-Barber, J., Chiva, R., & Villar, C. (2012). Organizational learning capability, product innovation performance, and export intensity. Technology Analysis & Strategic Management, 24(5), 511–526. https://doi.org/10.1080/09537325.2012.674672

Amit, R., & Schoemaker, P. J. H. (1993). Strategic assets and organizational rent. Strategic Management Journal, 14(1), 33–46. https://doi.org/10.1002/smj.4250140105

Asugman, G., Johnson, J. L., & Mccullough, J. (1997). The role of after-sales service in international marketing. Journal of International Marketing, 5(4), 11–28. https://doi.org/10.1177/1069031X9700500403

Autio, E., Sapienza, H. J., & Almeida, J. G. (2000). Effects of age at entry, knowledge intensity, and imitability on international growth. Academy of Management Journal, 43(5), 909–924. https://doi.org/10.2307/1556419

Bader, J. (2016). Team autonomy and team effectiveness in an organizational context: The mediating role of team learning behaviors. Universitat de Barcelona.

Bakas, F. E., Duxbury, N., & Castro, T. V. De. (2018). Creative tourism: catalyzing artisan entrepreneur networks in rural Portugal. International Journal of Entrepreneurial Behavior & Research. https://doi.org/10.1108/IJEBR-03-2018-0177

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108

Barney, J. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of Management, 27, 643. https://doi.org/10.1177/014920630102700602

Barney, J., & Wright, P. M. (1998). On becoming a strategic partner: the role of human resources in gaining competitive advantage. Human Resource Management, 37, 31–46. https://doi.org/10.1002/(SICI)1099-050X(199821)37:1< 31::AID-HRM4>3.0.CO;2-W

Berente, N., & Vandenbosch, B. (2004). Factors inhibiting information process integration. Sprouts: Working Papers on Information Systems, 4(3).

Bhatti, M. W., & Ahsan, A. (2016). Global software development: an exploratory study of challenges of globalization, HRM practices, and process improvement. Review of Managerial Science, 649–682. https://doi.org/10.1007/s11846-015-0171-y

Boutros, T., & Cardella, J. (2016). The basics of process improvement. Boca Raton: CRC Press. https://doi.org/10.1201/b21453

Callaway, S. K. (2004). Elements of infrastructure: Factors driving international entrepreneurship. New England Journal of Entrepreneurship, 7(1), 27–37. https://doi.org/10.1108/NEJE-07-01-2004-B004

Camisón, C., & Villar-lópez, A. (2011). Industrial marketing management non-technical innovation: organizational memory and learning capabilities as antecedent factors with effects on sustained competitive advantage. Industrial Marketing Management, 40(8), 1294–1304. https://doi.org/10.1016/j.indmarman.2011.10.001

Chang, C., Chang, C., Hsu, P., & Yang, S. (2019). The catalytic effect of internationalization on innovation. European Financial Management, 25(4), 942–977. https://doi.org/10.1111/eufm.12190

Chen, K., Wang, C., Huang, S., & Shen, G. C. (2016). Service innovation and new product performance: The influence of market-linking capabilities and market turbulence. International Journal of Production Economics, 172, 54–64. https://doi.org/10.1016/j.ijpe.2015.11.004

Child, J., & Rodrigues, S. B. (2005). The internationalization of chinese firms: a case for theoretical extension? Management and Organization Review, 1(3), 381–410. https://doi.org/10.1111/j.1740-8784.2005.0020a.x

Dahanayake, A., & Thalheim, B. (2015). The conceptual model for services. In Correct Software in Web Applications and Web Services (pp. 145–176). Springer. https://doi.org/10.1007/978-3-319-17112-8

Day, G. S. (1994). The of market-drive capabilities organizations. Journal of Marketing, 58(4), 37–52. https://doi.org/10.1177/002224299405800404

Dias, E. B., & Lopes, D. S. (2014). Co-operation between Large Enterprises (LE’s) and SME’s: an approach to overcome the stage internationalization process. Business: Theory and Practice, 15(4), 316–327. https://doi.org/10.3846/btp.2014.448

Eriksson, K., Johanson, J., Majkgard, A., & Sharma, D. D. (2015). Experiential knowledge and cost in the internationalization process. In Knowledge, Networks, and Power (pp. 41–63). Palgrave Macmillan. https://doi.org/10.1057/9781137508829_2

Ferrucci, L., Gigliotti, M., & Runfola, A. (2018). Italian firms in emerging markets: relationships and networks for internationalization in Africa. Journal of Small Business and Entrepreneurship, 30(5), 375–395. https://doi.org/10.1080/08276331.2017.1412611

Fröhner, K., & Zabel, J. (2007). Collaborative aspects for installing e-business in a maintenance environment. Business: Theory and Practice, 8(4), 189–194. https://doi.org/10.3846/btp.2007.27

Genc, E., Dayan, M., & Faruk, O. (2019). The impact of SME internationalization on innovation: The mediating role of the market and entrepreneurial orientation. Industrial Marketing Management, (December 2018), 0–1. https://doi.org/10.1016/j.indmarman.2019.01.008

Hadley, R. D., & Wilson, H. I. M. (2003). The network model of internationalisation and experiential knowledge. International Business Review, 12(6), 697–717. https://doi.org/10.1016/j.ibusrev.2003.01.001

Hollatz, R., Lund, G., & Tanahara, A. (2013). A trail system improvementapproach to sustainability management Hood River County, Oregon. The University of Washington.

Khan, A. A., Shameem, M., Kumar, R. R., Hussain, S., & Yan, X. (2019). Fuzzy AHP based prioritization and taxonomy of software process improvement success factors in global software development. Applied Soft Computing Journal, 83, 105648. https://doi.org/10.1016/j.asoc.2019.105648

Lee, S. H., Leem, C. S., & Bae, D. J. (2018). The impact of technology capability, human resources, internationalization, market resources, and customer satisfaction on annual sales growth rates of Korean software firms. Information Technology and Management, 19, 171–184. https://doi.org/10.1007/s10799-018-0287-2

Liputan6. (2018). Jumlah UKM Diproyeksikan Tumbuh 5 Persen pada 2019 (SME Projected to Growth 5 Percent in 2019). https://www.liputan6.com/bisnis/read/3478598/jumlah-ukm-diproyeksikan- tumbuh-5-persen-pada-2019

Manyika, J., & Roxburgh, C. (2011). The great transformer: The impact of the Internet on economic growth and prosperity. McKensey Global Institute.

McKibben, J., & Pacatte, L. (2003). Business process analysis / modeling for defining GIS applications and uses. http://gis.esri.com/library/userconf/proc03/p0537.pdf

Mickevičienė, M., & Žitkus, L. (2011). The problem of assessing enterprise’s possibilities to compete and its possible solution. Business: Theory and Practice, 12(4), 332–340. https://doi.org/10.3846/btp.2011.34

Morgan, N. A., Kaleka, A., & Katsikeas, C. S. (2004). Antecedents of export venture performance: a theoretical model. Journal of Marketing, 68(January), 90–108. https://doi.org/10.1509/jmkg.68.1.90.24028

Nurfadilah, P. S. (2018). UMKM Mampu Dongkrak Pertumbuhan Ekonomi (SMEs Could Push Economic Growth). https://ekonomi.kompas.com/read/2018/07/10/200246326/umkm-mampu-dongkrak-pertumbuhan-ekonomi

Onkelinx, J., Manolova, T. S., & Edelman, L. F. (2016). Human capital and SME internationalization: Empirical evidence from Belgium. International Small Business Journal, 34(6), 818–837. https://doi.org/10.1177/0266242615591856

Ozkaya, H. E. (2011). The antecedents and the consequences of innovation capabilities. Michigan State University.

Pett, T. L., & Wolff, J. A. (2009). SME opportunity for growth or profit: What is the role of product and process improvement? International Journal of Entrepreneurial Venturing, 1(1), 5–21. https://doi.org/10.1504/IJEV.2009.023817

Pham, T. T. T., & Matsunaga, N. (2019). Product and process innovation of micro, small and medium manufacturing enterprises in Vietnam. In N. Matsunaga (Ed.), Innovation in developing countries: lessons from Vietnam and Laos (pp. 23–52). Springer. https://doi.org/10.1007/978-981-13-3525-9_2

Plotnikova, M., Romero, I., & Martı, J. A. (2016). Process innovation in small businesses: the self-employed as entrepreneurs. Small Business Economics, 47(4), 939–954. https://doi.org/10.1007/s11187-016-9743-8

Prange, C., & Pinho, C. (2017). How personal and organizational drivers impact on SME international performance: the mediating role of organizational innovation. International Business Review, 26(6), 1114–1123. https://doi.org/10.1016/j.ibusrev.2017.04.004

Pret, T., & Cogan, A. (2018). Artisan entrepreneurship: a systematic literature review and research agenda. International Journal of Entrepreneurial Behavior & Research, 25(4), 592–614. https://doi.org/10.1108/IJEBR-03-2018-0178

Prim, A. L., Amal, M., & Carvalho, L. (2016). Regional cluster, innovation and export performance: an empirical study. Brazilian Administration Review, 13(2), 1–26. https://doi.org/10.1590/1807-7692bar2016160028

Saad, M., Kumar, V., & Bradford, J. (2017). An investigation into the development of the absorptive capacity of manufacturing SMEs. International Journal of Production Research, 55(23), 6916–6931. https://doi.org/10.1080/00207543.2017.1327728

Serrat, O. (2017). Enhancing knowledge management strategies. In Knowledge Solutions (pp. 91–106). Springer. https://doi.org/10.1007/978-981-10-0983-9

Setyowati, D. (2018). Dekati Target, 7,2 Juta UMKM Sudah Go-Online (Close to 7.2 Million SMEs Now Go-Online). https://katadata.co.id/berita/2018/09/28/dekati-target-72-ju-ta-umkm-sudah-go- online

Štefan, S., & Richard, B. (2014). Analysis of business models. Journal of Competitiveness, 6(4), 19–40. https://doi.org/10.7441/joc.2014.04.02

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z

Teixeira, S. J., & Ferreira, J. J. M. (2018). Entrepreneurial artisan products as regional tourism competitiveness. International Journal of Entrepreneurial Behavior & Research. https://doi.org/10.1108/IJEBR-01-2018-0023

Tiwari, S. K., & Korneliussen, T. (2018). Exporting by experiential knowledge: a study of emerging market micro firms. International Marketing Review, 35(5), 833–849. https://doi.org/10.1108/IMR-01-2016-0002

Urban, B., & Shree, S. (2012). Internationalization processes and links with capital factors: the case of South Africa. Business: Theory and Practice, 13(4), 292–303. https://doi.org/10.3846/btp.2012.31

Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5(2), 171–180. https://doi.org/10.1002/smj.4250050207

Zagloel, T. Y., Dachyar, M., & Arfiyanto, F. N. (2009). Quality mprovement using Model-Based and Integrated Process Improvement (MIPI) methodology. In Proceeding of the 11th International Conference on QiR (Quality in Research) (pp. 3–6). Depok.

Zahra, S. A., & George, G. (2002). International entrepreneurship: the current status of the field and future research agenda. In Strategic entrepreneurship: Creating a new mindset (pp. 255–288). https://doi.org/10.1111/b.9780631234104.2002.00012.x

Zhou, L., Barnes, B. R., & Lu, Y. (2010). Entrepreneurial proclivity, capability upgrading and performance advantage of newness among international new ventures. Journal of International Business Studies, 41, 882–905. https://doi.org/10.1057/jibs.2009.8